Managed Co-location
For our
Fully Managed service, Irides typically owns and operates all the equipment on the customer's behalf. When
the customer owns the equipment, our Managed Co-location service provides the same benefits of our Smooth Ride
Service. We will house, secure, manage and operate the equipment but the customer remains responsible for
hardware replacement.
Managed Co-location is the most common choice for our customers who have an existing hosted installation or currently operate
their equipment on their own premises. Standard reasons for moving to a Managed Co-location service are:
- Unreliable power or Internet service
- Dissatisfaction with existing technical support
- Need to reduce space used by IT equipment
- Need to reduce costs
Over the years, Irides has built considerable experience in managing the migration from one installation to another. As
part of our Smooth Ride Service, Irides will plan and execute the migration (see below for more on our Migration
Support Service).
Key benefits include:
- Allowing our customers to remain focused on their business, Irides assumes the responsibility of running the technology
- The ability to host part or all of your IT with Irides and be certain that it will integrate seamlessly
- Access to solid infrastructure with redundant power, cooling and internet connections (more)
- Access to experienced engineers who specialize in key technologies
- On-site engineering support available 24/7 with well-rehearsed triage, escalation and management protocols for urgent items
- No separate costs for consultants for short-term technical needs
- Lower total cost of ownership (TCO)
Other Service Options
